Workforce

Our FCP service is managed by Quay Healthcare CIC, the GP Federation. 

First Contact Physiotherapists (FCPs) are qualified autonomous clinical practitioners who can assess, diagnose, treat and manage musculoskeletal (MSK) problems and undifferentiated conditions. 

They can help patients with musculoskeletal issues such as back, neck and joint pain by:

  • assessing and diagnosing issues
  • giving expert advice on how best to manage their conditions
  • referring them onto specialist services if necessary.

Patients with back and joint pain, including conditions such as arthritis, will now be able to contact their local physiotherapist directly without a referral, or contact your GP practice directly to request an appointment.

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     Dionne Fahy

A frailty Care Coordinator holistically supports patients with mild to severe frailty within the community. They collaborate with patients to create a patient-centred care plan and provide access to support services within the local area that are most appropriate for you.

East Warrington PCN's Frailty Coordinator is called Dionne. Dionne's services are available to any patients registered at Padgate , Fearnhead Cross or Birchwood Medical Centres. To book an appointment , please contact your GP surgery as normal and ask to for an appointment with the Frailty Care Coordinator.

Our Paramedic service is managed by Quay Healthcare CIC, the GP Federation. 

Our Paramedics address a variety of same-day urgent conditions, including respiratory and cardiac issues, skin infections, and musculoskeletal problems. They visit housebound patients or those too unwell to make it to their surgery.

East Warrington PCN has 2 paramedics that work across the network , seeing patients from Birchwood Medical Centre, Fearnhead Medical Centre and Padgate Medical Centre. Because of this , your appointment location may be at one of the neighbouring practices instead of your registered GP surgery.

Clinical pharmacists are increasingly working as part of general practice teams. They are highly qualified experts in medicines and can help people in a range of ways. This includes carrying out structured medication reviews for patients with ongoing health problems, providing extra help to manage long-term conditions and improving patient safety, outcomes and value through a person-centred approach.

Each practice within the PCN has their own Clinical Pharamacist, who is supported by Claire (Pharmacy Technician.

If you have a query about your medication, or think you are due a medication review, please contact your surgery as you usually would to ask for an appoointment with their Clinical Pharmacist. 

A care coordinator provides coordination and navigation for patients across a varity of heath and care services , working closely with other members of the PCN team and other health care professionals.  

Kista, East Warrington PCN's Care coordinator, focuses her work on children and their families, helping to understand the child needs and achieve better healthcare outcomes by actively signposting and providing information support. Some examples of the issues Kista can support with are : 

  • Neurodiversity
  • Challenging behaviour
  • Friendships and bullying 
  • Eating habits
  • Struggling to attend school
  • Speech and language delay

Besides children, young people and their families, Kista also supports newly diagnosed cancer patients by actively signposting them and their carers to services that may benefit them, such as the Macmillan Cancer Support service. 

If you or your family would benefit from Kistas support, please contact your surgery directly to arrange an appointment.

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